Meet the Logistician!

Aimee Iwan — Client Success Advisor

How would you describe your current position to someone that doesn’t work in the transportation logistics industry?
I am the primary point of contact for multiple customers. I manage their accounts by ensuring smooth operations, as in on time pick-up and delivery. Not only that, but I resolve issues, identify opportunities for sales growth, and monitor performance metrics. My role is crucial for maintaining customer satisfaction and driving business growth.

How did you end up working in logistics?
I earned my degree from Central Michigan University, majoring in Purchasing and Supply Management with a minor in Marketing. From my first year in college, I was drawn to logistics because it was a lot of problem solving and kept me engaged. After I graduated, I started my career as an account manager for a large logistics company.

How many years have you worked in logistics?
6 years.

What are some of your favorite things about working in logistics?
I enjoy the teamwork aspect of logistics, where we collaborate to solve challenges together. Also, staying informed about economic trends and their impact on the industry is extremely interesting to see first hand.

What surprises do you encounter?
Everyday is a surprise. It keeps things fresh and exciting because there’s always something unique to tackle with every new scenario that pops up.

Do you have any fun work stories you’d like to share?
I love working at Sleek Technologies; it’s truly the best. And there are so many stories I could share. We’re like a tight-knit family, always supporting each other and having a blast together. Our work dynamic is fantastic, and laughter is a constant part of our day.

Do you have a favorite saying?
From the wise words of our CIO, Oleg Yanchyk, “Have no fear, trucks are near”

What do you like to do in your spare time?
I have recently started playing pickleball. And now I cannot stop, it is so much fun. If you haven’t tried, get out there and play. It is SO much fun. I also like to workout, hike, and get brunch with my friends.

What advice would you give your 21yr old self?
Take risks, be adventurous, and always stay true to yourself.

What are some challenges that you see in the future of supply chain, and what do you think will happen?
I believe that there will be a greater awareness of environmental issues, which will put pressure on customers to prioritize sustainability. This awareness will force supply chains to adopt eco-friendly practices and actively work towards minimizing their carbon footprint.

Thanks, Aimee, for doing such a great job and being a joy to work with at Sleek!

This blog was written by Aimee Iwan. Aimee has experience building customer relationships, providing day-to-day support, and managing accounts as the primary point of contact, ensuring smooth operations.