World-Class Managed Services

Our freight procurement software does most of the heavy lifting, but sometimes manual intervention is needed to ensure 100% operational excellence. If your company does not have internal resources, we can help.

Our Customer Excellence Team is made up of transportation experts that understand a shipper’s needs. They are focused, and compensated, on overall customer savings and satisfaction. Shippers receive a single point of contact to ensure seamless communications and can customize the type of managed services they need by selecting from a wide array of services, such as:

• Freight Track & Trace.

• Appointment Scheduling.

• Transit Claim Management.

Together OTS and managed services eliminate the need for the broker middleman.