Peace of Mind.
Our freight procurement software does most of the heavy lifting, but sometimes manual intervention is needed to ensure 100% operational excellence. If your company does not have internal resources, we can help.
Our Customer Excellence Team is made up of transportation experts that understand a shipper’s transportation needs. They are focused, and compensated, on overall customer savings and satisfaction.
Our managed services customers receive a single point of contact to ensure seamless communications. Shippers can also customize the type of managed services they need by selecting from a wide array of services, such as:
- Freight Track & Trace.
- Appointment Scheduling.
- Transit Claim Management.
Together OTS and managed services eliminate the broker middleman, and generate immediate capacity and savings.