Trust.
Transparency.
Peace of Mind.
Our freight procurement software does most of the heavy lifting, but sometimes manual intervention is needed to ensure 100% operational excellence. If your company does not have internal resources, we can help.
Our Customer Excellence Team is made up of transportation experts that understand a shipper’s needs. They are focused, and compensated, on overall customer savings and satisfaction. Shippers receive a single point of contact to ensure seamless communications and can customize the type of managed services they need by selecting from a wide array of services, such as:
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Freight Track & Trace.
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Appointment Scheduling.
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Transit Claim Management.
Together OTS and managed services eliminate the need for the broker middleman.