blog: The Secret to Getting Your Customers' Sales Orders There On Time, As Promised.
Have you ever received the dreaded call from a tier-one customer that another sales order was delivered late? Are you on the verge of losing one of your biggest accounts? We totally understand how hard it is to keep high-demand accounts happy, and that any disruption to their service can mean doomsday. So what can you and your company do during these unprecedented times?
Delivery times are dependent on the health of your supply chain. And if you’re like most shippers, there’s probably one process within your supply chain that has remained unchanged. It’s your freight procurement process, which can be the most complex process within your supply chain. Needless to say, if your company has not optimized how it sources and books freight, you could be fighting an uphill battle in keeping your customers happy.
The freight market is unpredictable. Transportation teams are struggling because contracted carrier tender rejections rates are at all-time highs. Once contracted carriers pass, your transportation team is left to the mercy of freight brokers. Your team loses visibility on who is hauling your loads, which means a much higher risk of poor service and late delivery.
New software has reinvented freight procurement, and is helping shippers avoid distribution bottlenecks and late sales orders. The software dynamically opens a large universe of asset-based truckload capacity (with industry-best service levels) when needed most so goods keep flowing. Software users also have 100% carrier visibility so they can proactively manage every load.
So if you're looking to ensure sales orders arrive on time, as planned, be sure to look into how your company is sourcing and booking freight. If they're still using the old, static way then shipping supply chain management software can definitely improve the process and lead to stronger service levels, and happier end customers.
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Successful manufacturers are always on the hunt for ways to reduce cost of goods sold to help drive margin growth. The supply chain offers a smart place to start because it is one big, connected machine that impacts every part of the business. Usually when one element goes off track, consequences are felt throughout. Time and money have been spent to optimize supply chain processes to mitigate risk and limit the slowdown of goods produced and moved.
But there is one critical supply chain process that has remained unchanged and inefficient. Unfortunately, this process is not equipped to handle today’s market volatility. Manufacturers across the US continue to use this old, rigid process because no other options exist to replace it- until now!
We are talking about the freight procurement process.
Continuous improvement, fueled by technology, within the supply chain is how manufacturers remain agile. But one critical process remains unchanged and is not equipped to handle today's market volatility. Ask yourself, does your company rely on primary carriers and overpay once they reject your loads? Does your company remain at the mercy of freight brokers and the spot market to keep goods moving?
If you’ve answered yes, then your freight procurement process is not optimized, and your supply chain is at risk. The traditional way to procure freight is too rigid and static, paving the way for massive budget overages, poor OTD, distribution bottlenecks, and unhappy customers. Learn how shippers are now leveraging software to overcome increased freight procurement challenges.
Supply Chain Experts from Sleek Technologies & 101 Solutions examine:
1. How freight capacity impacts the supply chain.
2. What shippers are doing to achieve 95.5% OTD & up to 20% TL savings in today's volatile market.